Concord at the Vineyards
 
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WELCOME TO CONCORD AT THE VINEYARDS
 
An Orientation Welcome for Guests and Renters
 
Your review of the following informational material will make your stay here more enjoyable. If you have any questions, or in case of an emergency, please call our property management company:
 
Southwest Property Management Corp.
Sandy Hagedorn CAM 239-261-3440 Ext 129
1044 Castello Drive, Suite 206
Naples, FL 34103
 
 
~ News ~
ALERT COLLIER
Posted on May 29th, 2019
Collier County encourages all residents to sign up for Alert Collier, the County's new mass notification system.  When you sign up with Alert Collier you can enter up to five addresses within the County boundaries that you would like to receive emergency alerts about. Enter your home, work, relative, school or any other address that's important to you. Should an alert be issued for that location, you will receive a notification.
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Customer Service - Summitt
Posted on Jan 3rd, 2019
IMPORTANT INFORMATION:
 
SUMMITT BROADBAND CUSTOMER SUPPORT NUMBER FOR THE VINEYARDS!
239-319-1VIN  (239-319-1846)

Effective IMMEDIATELY please begin using the number above to contact Summit Broadband. This is a  dedicated number ONLY FOR THE VINEYARDS! This is also the ONLY number you should use to contact Summit unless you have been given a number to call a specific individual.  Use this new number to get both Customer Service and Technical Support instead of using 239-444-0400.  Again, THIS NUMBER IS ONLY FOR VINEYARDS RESIDENTS. We have clauses in our contract that call for Summit to answer a certain percentage of calls within a specified timeframe. If they do not meet the specified threshold, they must refund part of our monthly fees. It is important that you use this number and ONLY THIS NUMBER as it is the only one that will be monitored daily/monthly to see if Summit is meeting the requirements.

It is also important that you DO NOT GIVE THIS NUMBER TO NON-VINEYARDS RESIDENTS that may also be Summit customers. If you do and they use the Vineyards number, then they will be
preventing Vineyards residents from getting the service that Summit is required to deliver. Said another way, if you give out the dedicated Vineyards number to others, it can cause your call center wait time to increase!!!  Feel free to cut out the number above and post it where you can easily find it.
Tips for Promoting Safety and Limiting Liability as a Concord Condominium Owner
Posted on Apr 3rd, 2017

 
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